Last December Kararu Dive Voyages switched from using the MSY Cheng Ho to the MSY
Seahorse for liveaboard diving in Indonesia. But in their recent Internet newsletters, the two
announced their separation, each with acrimony.
Kararu wrote, “Due to severe contractual breaches from
PT. Indo Cruises, the owner of the Seahorse, combined with
ongoing maintenance issues with the vessel itself, Kararu
has had no choice but to cancel our management contract
with the Seahorse … we have no further dealings with [it]
whatsoever.” The Seahorse’s written response: “As a result of
the termination of the agreement between the Seahorse and
Kararu, we have seen some comments written in a newsletter
that give the impression we are having ‘maintenance
issues.’ Nothing could be further from the truth. . . Anyone
who has sailed with us will back up the quality and service
of our operation over the past three years.”
It’s the Internet version of awkwardly sitting at the
dinner table of a married couple and watching them
squabble bitterly.
We contacted both Dive Kararu and the Seahorse. Stein
Zahl, Kararu’s managing director, was tight-lipped. “The
owner of the Seahorse repeatedly breached his contract with
us, and the only sensible thing to do was to terminate the
contract with immediate effect.”
Seahorse owner Txus Reiriz said, “Too many disappointing
things happened since the beginning.” One problem
was Kararu announced it would start using the Seahorse for its own charters, which, says Reiriz, was news to him.
“We never gave away the management or operation of the
Seahorse but [planned] to sell our own dives, in collaboration
with Kararu. Before this, the Seahorse was the best
liveaboard vessel. Now they’re sending newsletters trying
to damage her reputation and our clients are asking what
was going on. So we decided to publish our newsletter
announcing the end of the agreement.”
The split does have a silver lining for divers bound for
Indonesia. Single divers who had had to share or pay a
premium for single occupancy can now book one of the
six new single cabins on the Cheng Ho, or the Sea Safari VII,
which Kararu is using for Raja Ampat cruises. And the
Seahorse is offering divers who were booked “by those now
spreading bad news about us” a 50 percent discount for
2010 and 2011 cruises. Reiriz says any previously booked
diver who experiences inconvenient maintenance issues
on board will get a total refund.