Everything mechanical breaks down from time
to time -- never more so than a diving liveaboard
doing back-to-back charters while repairs are being
done along the way. Boats are also at the mercy of
a hostile environment: the ocean. The history of the
world has changed thanks to the effect of wind and
waves -- the Spanish Armada sent to invade medieval
England was sunk by a storm, and D-Day might
have had a different outcome if the weather had
been worse. So it's no surprise that liveaboards have
their troubles.
The trouble with that for us is when we book a
trip, we spend hard-earned money on plane tickets.
We also allocate precious vacation time from work,
and for many of us, this time is irreplaceable. So we
were sympathetic when Michael Braunstein (Bruxelles,
Belgium) wrote to tell us that his trip on the Bahamas
Master was canceled -- for the second time -- because,
it's rumored, the boat had run aground.
We're also sympathetic to the boat's owner,
Worldwide Dive & Sail, which faces the costs of repairing
it. That company has had a lot of bad luck previously
with its Siren fleet (five incidents in six years), but
it doesn't help Braunstein, who had his booking money
refunded but not his vacation time. Ironically, his booking
on Bahamas Master was canceled at short notice last year, and he was paying for this year's trip with the
vouchers offered in compensation.
We wrote to Worldwide Dive & Sail's owner,
Mark Shandur, and he replied, "We had to go into the
yard early for some unforeseen repairs. She's not the
youngest of vessels (Bahamas Master was formerly the Yemaya II, operating between Panama and Malpelo
Island), so the parts can take a while to find, and when
we can't find them, we need to get them specially
machined. It's currently scheduled to be back in operation
in September.
"Last year was a nightmare (for us)," Shandur says.
"The amount of work we had to do prior to the start of
operations was much more than we thought. We tried
to run her till our scheduled long break during hurricane
season, but due to customer feedback, we decided
it best to cancel trips. We are extremely sorry that
Michael was affected by both sets of cancellations."
That's all very well, but Braunstein has paid for his
air ticket to the Bahamas (and that of his buddy), and
now has too much free time on his hands. He didn't
have trip insurance, he tells us. "And in addition to
the air flights, I will have lost time at work."
You Tell Us: Do you think liveaboard companies
should cover the cost of unused flights due to unforeseen
cancellations?